Terms & Conditions
**Last Updated: September 2026**
Welcome to Fleet Revive Detailing. By booking or using our services, you agree to the following Terms & Conditions.
1. Services
Fleet Revive Detailing provides mobile vehicle washing, interior cleaning, detailing, sanitizing, and related vehicle-care services. Services are performed at the customer's selected location and may vary depending on the vehicle's condition, size, and service selected.
Service descriptions and estimated completion times are approximate and may vary based on the condition of the vehicle.
2. Booking
Customers are responsible for providing accurate information when booking, including:
* Name and contact information
* Vehicle make, model, and color
* Service selected
* Service address
* Preferred appointment date and time
An appointment is not considered confirmed until Fleet Revive Detailing confirms the booking.
3. Customer Responsibilities
Before service begins, customers must:
* Provide reasonable access to the vehicle.
* Remove valuable, fragile, or personal belongings from the vehicle.
* Inform us of existing damage or conditions that may affect the service.
* Provide access to the vehicle at the scheduled appointment time.
* Ensure the service location is reasonably safe and suitable for mobile detailing.
Fleet Revive Detailing is not responsible for personal items left inside the vehicle.
4. Vehicle Condition
Vehicles with excessive dirt, stains, pet hair, bodily fluids, mold, heavy debris, or other unusually difficult conditions may require additional time or an additional charge.
If the condition of the vehicle is substantially different from what was described during booking, Fleet Revive Detailing may adjust the price or decline the service.
Any additional charge will be communicated to the customer before the additional work is performed.
5. Existing Damage
Customers are responsible for informing Fleet Revive Detailing of known pre-existing damage.
Fleet Revive Detailing is not responsible for damage that existed before service, including but not limited to:
* Scratches
* Dents
* Cracked or damaged trim
* Peeling paint or clear coat
* Faded or deteriorated surfaces
* Loose or damaged emblems
* Damaged leather, vinyl, or fabric
* Previously repaired or weakened components
Cleaning may reveal damage that was previously hidden by dirt or debris.
6. Damage Claims
If a customer believes damage occurred as a direct result of our service, the customer should notify Fleet Revive Detailing as soon as reasonably possible and provide photographs or other relevant information.
Claims will be reviewed based on the condition of the vehicle before and after service, the circumstances of the service, and available documentation.
Fleet Revive Detailing will not be responsible for indirect or consequential losses, such as loss of vehicle use, lost income, transportation expenses, or diminished vehicle value, to the extent permitted by law.
Nothing in these Terms limits rights or remedies that cannot legally be waived.
7. Cancellation and Rescheduling
Customers are asked to provide at least **24 hours' notice** when canceling or rescheduling an appointment.
Repeated cancellations, no-shows, or appointments that cannot be completed because the vehicle or location is inaccessible may be subject to a cancellation or service fee disclosed to the customer.
Fleet Revive Detailing may waive a cancellation fee at its discretion for emergencies or other reasonable circumstances.
8. Weather and Unsafe Conditions
Because Fleet Revive Detailing operates as a mobile service, appointments may need to be rescheduled because of severe weather, unsafe conditions, extreme temperatures, storms, or circumstances that make performing the service impractical or unsafe.
Fleet Revive Detailing will make reasonable efforts to notify customers as soon as possible and reschedule affected appointments.
9. Payment
Payment is due upon completion of the service unless otherwise agreed in writing.
Fleet Revive Detailing accepts the payment methods displayed during booking or otherwise communicated to the customer.
Prices may vary based on vehicle size, condition, selected services, and approved additional services.
10. Service Satisfaction
Customers should inspect the vehicle after service and notify Fleet Revive Detailing of any concerns promptly.
If a service does not meet the agreed service description, Fleet Revive Detailing may, at its discretion, provide a reasonable opportunity to correct the issue.
11. Subscriptions and Recurring Services
If Fleet Revive Detailing offers recurring or subscription services, the applicable subscription price, billing frequency, renewal terms, and cancellation method will be disclosed before the customer enrolls.
Customers may cancel recurring services using the cancellation method provided by Fleet Revive Detailing.
Any subscription-specific terms presented during enrollment are incorporated into these Terms & Conditions.
12. Website Use
Customers may use the Fleet Revive Detailing website for lawful purposes, including viewing services, obtaining information, and booking appointments.
Customers may not use the website to:
* Submit false or misleading information
* Interfere with website operation
* Attempt unauthorized access
* Use the website for fraudulent purposes
* Copy or reproduce website content without permission
13. Third-Party Services
The website may use third-party services for payment processing, appointment scheduling, mapping, communications, hosting, or other business functions.
Fleet Revive Detailing is not responsible for interruptions or errors caused solely by third-party services.
14. Photos and Marketing
Fleet Revive Detailing may photograph vehicles before, during, or after service for documentation purposes.
Photos will not intentionally include personally identifying information unless the customer has provided permission.
Fleet Revive Detailing will obtain appropriate permission before using identifiable customer vehicles or other customer-related images for advertising or promotional purposes.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Fleet Revive Detailing will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
16. Changes to Services and Terms
Fleet Revive Detailing may update its services, prices, website, and these Terms & Conditions from time to time.
Updated Terms will be posted on the website with a revised "Last Updated" date.
17. Governing Law
These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles.
18. Contact
For questions regarding these Terms & Conditions, appointments, cancellations, or services, please contact:
Fleet Revive Detailing
Poughkeepsie, New York
Email: Contact@fleetrevivedetailing.com
Phone: 8458215810
By booking an appointment or using Fleet Revive Detailing's services, you acknowledge that you have read and agree to these Terms & Conditions.